Security Center

Ensuring the safety of your transactions, data, and business communications is our top priority.

1. Account Security

We employ rigorous standards to protect your account access:

  • Encryption: All login sessions are protected by industry-standard SSL/TLS encryption.
  • Password Policy: We enforce strong password requirements for all B2B and retail accounts to prevent unauthorized access.
  • Session Monitoring: Our system monitors for unusual login locations or patterns to flag potential security breaches.

2. Payment & Financial Security

For both standard orders and bulk trade payments, we ensure a secure environment:

  • PCI Compliance: We do not store full credit card numbers on our servers; all payments are processed through PCI-compliant partners.
  • Secure Transfers: For FOB/EXW bulk orders, bank details are provided via authenticated and encrypted documents.
  • Fraud Prevention: We use AI-driven fraud detection tools to screen high-value transactions.

3. Infrastructure & Data Safety

Your business data and designs are stored in high-security environments:

  • Cloud Security: Our data is hosted on secure servers with 24/7 monitoring and redundancy.
  • Anti-Malware: We use advanced firewalls and anti-malware software to prevent DDoS attacks and data injections.
  • Regular Audits: Our security protocols are periodically reviewed to meet evolving cybersecurity threats.

4. Vulnerability Disclosure Policy

We value the work of security researchers. If you believe you have found a security vulnerability on our platform, please report it to us immediately at: support@alaikis.com.

Safety Tip: We will never ask for your password via email. Be cautious of phishing attempts and ensure you are always communicating via the @alaikis.com domain.

5. Contact Security Team

For urgent security concerns, account recovery, or reporting suspicious activity, please contact our dedicated security support team at:

Security Inquiries: support@alaikis.com