Shipping Policy

Welcome to Oranect.com. We provide professional logistics solutions tailored to your order size and urgency. From individual samples to large-scale industrial shipments, we ensure your goods reach their destination safely and efficiently.


1. Shipping Methods & Timelines

We offer three primary shipping modes depending on your requirements:

Method Lead Time Best For
Express Shipping (DHL/FedEx/UPS) 3–7 Business Days Retail orders, samples, and high-value urgent parcels. Door-to-door.
Air Freight 5–12 Business Days Mid-sized cargo (>100kg) requiring speed and security.
Sea Freight (FCL/LCL) 20–45 Business Days Bulk trade and heavy machinery. Most cost-effective for large volumes.

2. Bulk Trade Incoterms (B2B)

For wholesale and bulk trade orders, Oranect.com primarily operates under the following international standards:

• EXW (Ex Works)

The buyer is responsible for all transportation, insurance, and export/import formalities from our warehouse. Risk transfers to the buyer upon pickup.

• FOB (Free On Board)

Oranect handles inland transport to the departure port and export customs. The buyer is responsible for sea/air freight and all costs thereafter once goods are loaded on the vessel.

3. Customs, Duties & Taxes

Notice: Unless specifically agreed (e.g., DDP terms), all international shipments are subject to import duties and taxes as determined by the destination country’s customs. These fees are the sole responsibility of the buyer.

4. Order Tracking & Inspection

  • Tracking: You will receive a tracking number or Bill of Lading (B/L) via email once the shipment is dispatched.
  • Inspection: Please inspect the outer packaging upon arrival. If damage is found, document it with photos and notify the carrier immediately before signing.
  • Support: Contact our logistics team at support@oranect.com within 48 hours for any shipping-related discrepancies.

* Shipping costs are subject to market fluctuations. Final quotes will be provided in your Proforma Invoice (PI) or at checkout.

Last updated: 2026 | Oranect.com Global Logistics Team