Security Center
Ensuring the safety of your transactions, data, and business communications is our top priority.
1. Account Security
We employ rigorous standards to protect your account access:
- Encryption: All login sessions are protected by industry-standard SSL/TLS encryption.
- Password Policy: We enforce strong password requirements for all B2B and retail accounts to prevent unauthorized access.
- Session Monitoring: Our system monitors for unusual login locations or patterns to flag potential security breaches.
2. Payment & Financial Security
For both standard orders and bulk trade payments, we ensure a secure environment:
- PCI Compliance: We do not store full credit card numbers on our servers; all payments are processed through PCI-compliant partners.
- Secure Transfers: For FOB/EXW bulk orders, bank details are provided via authenticated and encrypted documents.
- Fraud Prevention: We use AI-driven fraud detection tools to screen high-value transactions.
3. Infrastructure & Data Safety
Your business data and designs are stored in high-security environments:
- Cloud Security: Our data is hosted on secure servers with 24/7 monitoring and redundancy.
- Anti-Malware: We use advanced firewalls and anti-malware software to prevent DDoS attacks and data injections.
- Regular Audits: Our security protocols are periodically reviewed to meet evolving cybersecurity threats.
4. Vulnerability Disclosure Policy
We value the work of security researchers. If you believe you have found a security vulnerability on our platform, please report it to us immediately at: support@alaikis.com.
Safety Tip: We will never ask for your password via email. Be cautious of phishing attempts and ensure you are always communicating via the @alaikis.com domain.
5. Contact Security Team
For urgent security concerns, account recovery, or reporting suspicious activity, please contact our dedicated security support team at:
Security Inquiries: support@alaikis.com