Privacy Policy

We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or engage in trade with us.

1. Information We Collect

We collect information to provide better services to our users and business partners:

  • Personal Identification: Name, email address, phone number, and job title provided during registration or RFQ (Request for Quote).
  • Business & Logistics: Company name, VAT/Tax ID, billing address, and shipping destination for bulk trade fulfillment.
  • Technical Data: IP address, browser type, and usage patterns collected via cookies to optimize website performance.

2. How We Use Your Information

Your data is processed for the following purposes:

  • To process transactions and manage international shipping (Sea/Air/Express).
  • To communicate regarding orders, customized production updates, and price quotes.
  • To improve our website functionality and customer service experience.
  • To comply with legal obligations and export regulations.

3. Data Sharing & Third Parties

We do not sell your personal data. We only share information with trusted third parties necessary for business operations:

  • Logistics Partners: Shared with carriers (DHL, FedEx, Freight Forwarders) to facilitate delivery.
  • Payment Processors: Securely handled by encrypted financial gateways.
  • Legal Authorities: When required by law or to protect our rights in trade disputes.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. All sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and encrypted into our payment gateway providers’ database only to be accessible by those authorized with special access rights.

5. Your Rights

Depending on your location, you may have the following rights regarding your data:

  • The right to access, update, or delete the information we have on you.
  • The right of rectification if that information is inaccurate or incomplete.
  • The right to withdraw consent for marketing communications at any time.

6. Cookie Policy

Our website uses cookies to enhance user experience. You can choose to set your web browser to refuse cookies, or to alert you when cookies are being sent. Note that some parts of the site may not function properly without cookies.

7. Contact Us

If there are any questions regarding this privacy policy or if you wish to exercise your data rights, you may contact our data protection team at: